Browns Plains Mazda's Response to COVID-19:

As we are all aware right now, Coronavirus (COVID-19) is having a significant impact in parts of Australia, and the world.

We want to reassure you that we have a proactive & practical approach to addressing concerns about this issue. Our highest priority is the health and wellbeing of our guests, and our employees.

We are placing the highest priority on health & hygiene. Our approach, is that a sanitised car, is a healthy car - we have implemented a number of protocols in both our sales and service departments in line with Queensland Government recommendations & industry best practice, including social distancing. We have an endorsed COVID Safe Plan in place at each of our locations.

Below we’ve answered some commonly asked questions for those of you who have an upcoming vehicle service, or are in the market to purchase a vehicle.

We want to reassure you that we are open for business, and that you can expect to receive the same friendly, helpful and caring guest experience that you always receive at Browns Plains Mazda.

Kind regards,

Mark Woelders | Managing Director

What should I do if I have a service booking?

• Door handles
• Interior trim
• Steering wheel
• Gear lever
• Any other high touch points

What should I do if I want to buy or trade a car?

Our Sales Teams are continuing to operate.

We have now introduced Motorama Home Drive, a concept where our team will bring the car to you for a test drive in the convenience of your own home, or at your workplace.

We also have the option to reserve a car online with Browns Plains Mazda Home Drive, and can facilitate the complete transaction online, including the delivery to your home or office.

Browns Plains Mazda Home Drive

To ensure optimum hygiene practices, every car used for a test drive will undergo our strict sanitisation protocols with the above mentioned MEDIMAX Anti bacterial agents.

Now even safer with regular Deep Cleaning

At Browns Plains Mazda, we are taking extra precautions for the health of both our guests and team during this time. As you enter our dealerships, you will notice a few changes have taken place.

We have implemented a number of initiatives including;

• Post service vehicle sanitisation
• Contact-free procedures when handling your vehicle keys,
• Multiple hand-sanitasation stations,
• Use of Medi-Max anti-bacterial agents on all high touch point area's
• No hand-shake policy
• Social Distancing

We have now taken an additional step by introducing a regular deep clean process.

Delivered via a fogging machine, this sprays a fine protective mist that leaves all surfaces hygienic for up to 28 days. This disinfectant, meets all TGA guidelines, and the chemicals used, whilst protecting all guests and surfaces from COVID contamination, are safe for everyone to be in contact with.

This extra precaution is in place to keep everyone in our dealerships safe, and provide you with additional peace of mind when visiting our stores.

What is the best way to keep up to date?

It’s easy - check here and our social media channels listed below.

Alternatively, don't hesitate to contact our dealership via email or give us a call.

We thank you for your continued support during this unprecedented time.