Browns Plains Mazda's Response to COVID-19:

As we are all aware right now, Coronavirus (COVID-19) is having a significant impact in parts of Australia, and the world.

We want to reassure you that we have a proactive & practical approach to addressing concerns about this issue. Our highest priority is the health and wellbeing of our guests, and our employees.

We are placing the highest priority on health & hygiene. Our approach, is that a sanitised car, is a healthy car - we have implemented a number of protocols in both our sales and service departments in line with Queensland Government recommendations & industry best practice, including social distancing. We have an endorsed COVID Safe Plan in place at each of our locations.

Below we’ve answered some commonly asked questions for those of you who have an upcoming vehicle service, or are in the market to purchase a vehicle.

We want to reassure you that we are open for business, and that you can expect to receive the same friendly, helpful and caring guest experience that you always receive at Browns Plains Mazda.

Kind regards,

Mark Woelders | Managing Director

What should I do if I have a service booking?

Our Service Departments are business as usual. We have subsequently adopted the use of MEDIMAX Antibacterial agents into our servicing procedure on;
  • Door handles
  • Interior trim
  • Steering wheel
  • Gear lever
  • Any other high touch points
Your car will also be sanitised on arrival and then sanitised again prior to collection after your service.

What should I do if I want to buy or trade a car?

We have introduced Browns Plains Mazda Home Drive, a concept where our team will bring the car to you for a test drive in the convenience of your own home, or at your workplace.

We also have the option to reserve a car online with Browns Plains Mazda, and can facilitate the complete transaction online, including the delivery to your home or office.

Browns Plains Mazda Home Drive

To ensure optimum hygiene practices, every car used for a test drive will undergo our strict sanitisation protocols with the above mentioned MEDIMAX Anti bacterial agents.

Extra Precautions

At Browns Plains Mazda, we are taking extra precautions for the health of both our guests and team during this time. As you enter our dealerships, you will notice a few changes have taken place.

We have implemented a number of initiatives including;

  • Post service vehicle sanitisation
  • Contact-free procedures when handling your vehicle keys,
  • Multiple sanitisation stations,
  • Use of Medi-Max anti-bacterial agents on all high touch point area's
  • No hand-shake policy
  • Social Distancing

What is the best way to keep up to date?

It’s easy - check here and our social media channels listed below.

Alternatively, don't hesitate to contact our dealership via email or give us a call.

We thank you for your continued support during this unprecedented time.